Effective Nov 1, 2026
You can return unused items in their original packaging within 30 days of delivery.
Email info@mapleglowled.ca with your order number and the items you want to return. We'll reply with return instructions.
You pay the cost of shipping the return to us. Original shipping charges are non-refundable.
Once we receive and inspect your return, we refund the original payment method, typically within 5–10 business days.
Track or lights that have been cut to length or installed, and power supplies that have been opened, count as used and can't be returned unless they are defective.
Defective items are handled under warranty. Email info@mapleglowled.ca with your order number, a description and photos of the problem.
See also: Shipping